FAQ

It depends on your speed. At a low, whisper-quiet setting you'll get up to 12 hours. At mid-range everyday speeds, expect 4–6 hours. At full turbine force, around 2 hours. The LED display always shows your remaining battery, so you're never caught off guard.

The Halo fully recharges in about 2–3 hours over USB-C. A quick top-up while you get ready is often enough for a full evening out.

Quiet enough to take a phone call while it runs. The brushless turbine compresses and directs air instead of chopping at it, so at low and mid speeds all you hear is the breeze. At full turbine force it's about as loud as a quiet conversation.

Standard shipping is free on every US order. Orders are processed within 1–2 business days, and you'll receive a tracking number by email as soon as your Halo is on its way.

30-day free returns, no questions asked. If the Halo isn't for you, send it back within 30 days of delivery for a full refund. Return shipping is on us.

Every Halo is backed by our 100% satisfaction guarantee. If your Halo stops working the way it should, or it simply isn't for you, reach out and we'll make it right — with a replacement or your money back.

Yes. The Halo's rechargeable battery is well within TSA and airline limits for carry-on devices. Pack it in your carry-on (not checked luggage, per standard airline battery rules) and stay cool from boarding to baggage claim.

We're happy to help. Reach us any time through the contact page and a real person will get back to you within one business day.